1. Returns Eligibility
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:
- The return request must be made within 7-8 days of receiving the item.
- Items must be in their original condition, unworn, unwashed, and with all original tags attached.
- Proof of purchase (order confirmation or receipt) is required for all returns.
- Items such as undergarments and customized products are not eligible for return due to hygiene reasons.
2. Return Process
To initiate a return, follow these steps:
- Contact our customer support at info@thereliabletechnologies.com with your order details and reason for the return.
- Our team will review your request and provide return instructions.
- Ship the item back to the provided return address at your own expense unless the item is defective or incorrect.
- Once we receive and inspect the returned item, we will notify you of the refund status.
3. Refund Policy
- Approved refunds will be processed within [Insert Number] business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
- If the returned item does not meet the eligibility criteria, we reserve the right to refuse the refund.
4. Exchanges
- We only offer exchanges for defective or incorrect items.
- If you need to exchange an item, please contact us at info@thereliabletechnologies.com.
5. Late or Missing Refunds
- If you have not received a refund after the processing period, please check with your bank or credit card provider, as processing times may vary.
- If you still have not received your refund, contact us at info@thereliabletechnologies.com.
6. Contact Us
For any questions regarding our Refund and Returns Policy, reach out to us:
- Email: info@thereliabletechnologies.com
- Phone: +92 348 5446847